What’s your turnaround time on print work?
Production lead time varies from order to order, ranging from 1 minute for simple copying to 10 working days for large print runs. Business cards, flyers, and brochures are generally 3 – 5 working days.
We can turn urgent print jobs around for you REALLY quickly, but a 25% priority fee will apply. If you have a particular deadline, please speak with our team. We’re always happy to help out wherever we can prioritise at our Tweed Heads printer.
Can you help me find the print job I’m looking for?
Absolutely! If you’re looking for a specific printed item, please email us with your enquiry, or chat with us via our live chat box.
What is a print-ready file?
A print-ready file an artwork file that is supplied to us correctly and ready for printing. Click here for all the info you need. Please call us if you have any questions or if you need our graphic designer to assist you with the creation of your file.
What payment methods does Not Just a Copy Shop accept?
We accept MasterCard and Visa online, with no surcharge. Your details are not retained in our system. If you don’t have a credit card, email us and we will forward you an invoice which will have our account details for EFT. Payment is required before commencement of work.
How can I be sure I am ordering the correct print product?
Our home page displays a list of all the products we offer. Simply click on a product link to view complete information about a product’s features and specifications.
Have a question of your own? For more information about any print product or our printer Tweed Heads and beyond, please call us on 07 55 232 008. Our friendly Tweed Heads team will be more than happy to assist you in placing your order!